46% of TPM’s bus fleet are equipped with a special ramp to facilitate the entering/exiting of the bus by senior citizens and wheelchair passengers. However, to ensure that the bus/buses on your chosen route/s is/are equipped with this feature, passengers can book ahead by phoning (+39) 039 2098402, specifying the day and time of their journey.
For information on lost and found items passengers should ring (+39) 039 2098400 at the following times:
Mon-Thur: 8.30-12.30 and 2pm-5.30pm
Friday: up to 4pm
In the event a passenger loses their TPM travelcard, all they need to do is go to the TPM head office in Via Borgazzi 35, Monza with their travelcard receipt to obtain a new travelcard. No fee is charged except for a minor administrative cost.
You can check on possible transport strikes by visiting the homepage of the TPM website at www.tpmonzesi.com or by phoning the operations centre (039 209841). Some bus stops and vehicles will display notices in such an event. TPM will advise passengers five days before a strike when this is called with sufficient notice.
Anyone accompanying a dog/s or those who carry animals in containers will be obliged to pay any damages that might be caused to people or the vehicle.
No. You must buy your ticket or travelcard before getting on the bus, otherwise you could be fined.
You must write the date of your journey on the ticket with a pen.